{"id":5364,"date":"2023-06-02T13:37:42","date_gmt":"2023-06-02T11:37:42","guid":{"rendered":"http:\/\/t1.d523.dinaserver.com\/faq\/"},"modified":"2026-02-26T12:12:43","modified_gmt":"2026-02-26T11:12:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/temporal-4.simplementeweb.com\/en\/faq\/","title":{"rendered":"F&#038;Q"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5364\" class=\"elementor elementor-5364 elementor-666\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5682052 e-flex e-con-boxed e-con e-parent\" data-id=\"5682052\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7479b4e wd-width-100 elementor-widget elementor-widget-wd_banner_carousel\" data-id=\"7479b4e\" data-element_type=\"widget\" data-e-type=\"widget\" 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https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/1-1.jpg 1080w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"wrapper-content-banner wd-fill wd-items-top wd-justify-left\">\n\t\t\t\t\t<div class=\"content-banner  text-left\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-promo-banner-link wd-fill\" aria-label=\"Banner link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"promo-banner-wrapper wd-carousel-item elementor-repeater-item-b1efc94\">\n\t\t\t\t\t\t<div class=\"promo-banner banner-default banner-hover-none color-scheme- banner-btn-size-default banner-btn-style-default wd-with-link\">\n\t\t\t\t<div class=\"main-wrapp-img\">\n\t\t\t\t\t<div class=\"banner-image 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https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/10-1-576x1024.jpg 576w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/10-1-864x1536.jpg 864w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/10-1-600x1067.jpg 600w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/10-1.jpg 1080w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"wrapper-content-banner wd-fill wd-items-top wd-justify-left\">\n\t\t\t\t\t<div class=\"content-banner  text-left\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-promo-banner-link wd-fill\" aria-label=\"Banner link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"promo-banner-wrapper wd-carousel-item 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https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/7-1-600x1067.jpg 600w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/7-1.jpg 1080w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"wrapper-content-banner wd-fill wd-items-top wd-justify-left\">\n\t\t\t\t\t<div class=\"content-banner  text-left\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-promo-banner-link wd-fill\" aria-label=\"Banner link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"promo-banner-wrapper wd-carousel-item elementor-repeater-item-9f10521\">\n\t\t\t\t\t\t<div class=\"promo-banner banner-default banner-hover-none color-scheme- banner-btn-size-default banner-btn-style-default wd-with-link\">\n\t\t\t\t<div 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src=\"https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/5-1-768x1365.jpg\" class=\"attachment-medium_large size-medium_large\" alt=\"\" srcset=\"https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/5-1-768x1365.jpg 768w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/5-1-169x300.jpg 169w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/5-1-576x1024.jpg 576w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/5-1-864x1536.jpg 864w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/5-1-600x1067.jpg 600w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/5-1.jpg 1080w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"wrapper-content-banner wd-fill wd-items-top wd-justify-left\">\n\t\t\t\t\t<div class=\"content-banner  text-left\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-promo-banner-link wd-fill\" aria-label=\"Banner link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"promo-banner-wrapper wd-carousel-item elementor-repeater-item-aa34ddb\">\n\t\t\t\t\t\t<div class=\"promo-banner banner-default banner-hover-none color-scheme- banner-btn-size-default banner-btn-style-default wd-with-link\">\n\t\t\t\t<div class=\"main-wrapp-img\">\n\t\t\t\t\t<div class=\"banner-image wd-without-height\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1365\" src=\"https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/4-1-768x1365.jpg\" class=\"attachment-medium_large size-medium_large\" alt=\"\" srcset=\"https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/4-1-768x1365.jpg 768w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/4-1-169x300.jpg 169w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/4-1-576x1024.jpg 576w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/4-1-864x1536.jpg 864w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/4-1-600x1067.jpg 600w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/4-1.jpg 1080w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"wrapper-content-banner wd-fill wd-items-top wd-justify-left\">\n\t\t\t\t\t<div class=\"content-banner  text-left\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-promo-banner-link wd-fill\" aria-label=\"Banner link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"promo-banner-wrapper wd-carousel-item elementor-repeater-item-f7f3716\">\n\t\t\t\t\t\t<div class=\"promo-banner banner-default banner-hover-none color-scheme- banner-btn-size-default banner-btn-style-default wd-with-link\">\n\t\t\t\t<div class=\"main-wrapp-img\">\n\t\t\t\t\t<div class=\"banner-image wd-without-height\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1365\" src=\"https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/12-1-768x1365.jpg\" class=\"attachment-medium_large size-medium_large\" alt=\"\" srcset=\"https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/12-1-768x1365.jpg 768w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/12-1-169x300.jpg 169w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/12-1-576x1024.jpg 576w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/12-1-864x1536.jpg 864w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/12-1-600x1067.jpg 600w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/12-1.jpg 1080w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"wrapper-content-banner wd-fill wd-items-top wd-justify-left\">\n\t\t\t\t\t<div class=\"content-banner  text-left\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-promo-banner-link wd-fill\" aria-label=\"Banner link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"promo-banner-wrapper wd-carousel-item elementor-repeater-item-1b2ee09\">\n\t\t\t\t\t\t<div class=\"promo-banner banner-default banner-hover-none color-scheme- banner-btn-size-default banner-btn-style-default wd-with-link\">\n\t\t\t\t<div class=\"main-wrapp-img\">\n\t\t\t\t\t<div class=\"banner-image wd-without-height\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1365\" src=\"https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/6-1-768x1365.jpg\" class=\"attachment-medium_large size-medium_large\" alt=\"\" srcset=\"https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/6-1-768x1365.jpg 768w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/6-1-169x300.jpg 169w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/6-1-576x1024.jpg 576w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/6-1-864x1536.jpg 864w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/6-1-600x1067.jpg 600w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/6-1.jpg 1080w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"wrapper-content-banner wd-fill wd-items-top wd-justify-left\">\n\t\t\t\t\t<div class=\"content-banner  text-left\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-promo-banner-link wd-fill\" aria-label=\"Banner link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"promo-banner-wrapper wd-carousel-item elementor-repeater-item-aae6559\">\n\t\t\t\t\t\t<div class=\"promo-banner banner-default banner-hover-none color-scheme- banner-btn-size-default banner-btn-style-default wd-with-link\">\n\t\t\t\t<div class=\"main-wrapp-img\">\n\t\t\t\t\t<div class=\"banner-image wd-without-height\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1365\" src=\"https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/8-1-768x1365.jpg\" class=\"attachment-medium_large size-medium_large\" alt=\"\" srcset=\"https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/8-1-768x1365.jpg 768w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/8-1-169x300.jpg 169w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/8-1-576x1024.jpg 576w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/8-1-864x1536.jpg 864w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/8-1-600x1067.jpg 600w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/8-1.jpg 1080w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"wrapper-content-banner wd-fill wd-items-top wd-justify-left\">\n\t\t\t\t\t<div class=\"content-banner  text-left\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-promo-banner-link wd-fill\" aria-label=\"Banner link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"promo-banner-wrapper wd-carousel-item elementor-repeater-item-0c1be8d\">\n\t\t\t\t\t\t<div class=\"promo-banner banner-default banner-hover-none color-scheme- banner-btn-size-default banner-btn-style-default wd-with-link\">\n\t\t\t\t<div class=\"main-wrapp-img\">\n\t\t\t\t\t<div class=\"banner-image wd-without-height\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1365\" src=\"https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/9-1-768x1365.jpg\" class=\"attachment-medium_large size-medium_large\" alt=\"\" srcset=\"https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/9-1-768x1365.jpg 768w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/9-1-169x300.jpg 169w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/9-1-576x1024.jpg 576w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/9-1-864x1536.jpg 864w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/9-1-600x1067.jpg 600w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/9-1.jpg 1080w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"wrapper-content-banner wd-fill wd-items-top wd-justify-left\">\n\t\t\t\t\t<div class=\"content-banner  text-left\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-promo-banner-link wd-fill\" aria-label=\"Banner link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"promo-banner-wrapper wd-carousel-item elementor-repeater-item-6be46d2\">\n\t\t\t\t\t\t<div class=\"promo-banner banner-default banner-hover-none color-scheme- banner-btn-size-default banner-btn-style-default wd-with-link\">\n\t\t\t\t<div class=\"main-wrapp-img\">\n\t\t\t\t\t<div class=\"banner-image wd-without-height\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1365\" src=\"https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/13-1-768x1365.jpg\" class=\"attachment-medium_large size-medium_large\" alt=\"\" srcset=\"https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/13-1-768x1365.jpg 768w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/13-1-169x300.jpg 169w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/13-1-576x1024.jpg 576w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/13-1-864x1536.jpg 864w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/13-1-600x1067.jpg 600w, https:\/\/temporal-4.simplementeweb.com\/wp-content\/uploads\/2026\/02\/13-1.jpg 1080w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"wrapper-content-banner wd-fill wd-items-top wd-justify-left\">\n\t\t\t\t\t<div class=\"content-banner  text-left\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-promo-banner-link wd-fill\" aria-label=\"Banner link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wd-nav-arrows wd-pos-sep wd-hover-1 wd-icon-1\">\n\t\t\t<div class=\"wd-btn-arrow wd-prev wd-disabled\">\n\t\t\t\t<div class=\"wd-arrow-inner\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"wd-btn-arrow wd-next\">\n\t\t\t\t<div class=\"wd-arrow-inner\"><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-nav-pagin-wrap text-center wd-style-shape wd-hide-md-sm wd-hide-sm\">\n\t\t\t<ul class=\"wd-nav-pagin\"><\/ul>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cc2957 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"2cc2957\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><span style=\"color: #282828;\"><strong>What steps do I have to follow to place an order?<\/strong><\/span><br \/><span style=\"color: #282828;\">You can access the &#8220;Buying guide&#8221; section which explains in detail how to make a purchase step by step.<\/span><\/li>\n<li><span style=\"color: #282828;\"><strong>Is there a minimum order?<\/strong><\/span><br \/><span style=\"color: #282828;\"><strong>No<\/strong>. You can buy 1 item or several items in the same purchase. Remember that if your order reaches <strong>50\u20ac the delivery is free<\/strong> (peninsula).<\/span><\/li>\n<li><span style=\"color: #282828;\"><strong>Do you personalise the gift wrapping paper? <\/strong><\/span><br \/><span style=\"color: #282828;\"><strong>Yes<\/strong>, ask for a quote attaching your logo or design, desired quantity and material where it will be printed to <span style=\"background-color: #ffffff;\"><a style=\"color: #282828; background-color: #ffffff;\" href=\"mailto:pakot@pakot.com\"><span style=\"color: #0000ff;\">pakot@pakot.com<\/span><\/a> <\/span>and a sales representative will contact you.<\/span><\/li>\n<li><span style=\"color: #282828;\"><strong>I am a shop, do I have special prices? <\/strong><\/span><br \/><span style=\"color: #282828;\"><strong>Yes<\/strong>, we offer a 10% discount for orders over 300\u20ac. The coupon is: DESCUENTO10 and you can apply it in your shopping cart or before finalizing the order. For orders under 300\u20ac the prices are as indicated on the website. If you consider that you are going to have a high volume of purchase and you want to request special prices you can do it through the <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/temporal-4.simplementeweb.com\/en\/contact\/\">contact form<\/a><\/span> or sending us an email to <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"mailto:pakot@pakot.com\">pakot@pakot.com<\/a><\/span><\/span><\/li>\n<li><span style=\"color: #282828;\"><strong>Do you place orders over the phone? <\/strong><\/span><br \/><span style=\"color: #282828;\"><strong>No<\/strong>, all orders must be processed through the website. If you have any doubts in the process, you can write us via chat, send an email to <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"mailto:pakot@pakot.com\">pakot@pakot.com<\/a><\/span> or call us on (+34) 93 652 45 45.<\/span><\/li>\n<li><span style=\"color: #282828;\"><strong>Do you have a shop?<\/strong><\/span><br \/><span style=\"color: #282828;\"><strong>No<\/strong>, we are a factory. You can make an appointment to see our physical catalogue but the purchase must be processed through <strong>our website<\/strong>.<\/span><\/li>\n<li><span style=\"color: #282828;\"><strong>What is the equivalence surcharge?<\/strong><\/span><br \/><span style=\"color: #282828;\">The equivalence surcharge is a special VAT regime, which is <strong>compulsory for retailers<\/strong> who do not carry out any kind of transformation on the products they sell, i.e. for <strong>self-employed traders who sell to the end customer.<\/strong><\/span><\/li>\n<li><span style=\"color: #282828;\"><strong>My company no longer has the equivalence surcharge. How do I remove it?<\/strong><\/span><br \/><span style=\"color: #282828;\">You must communicate it through the <a style=\"color: #282828;\" href=\"https:\/\/temporal-4.simplementeweb.com\/en\/contact\/\"><span style=\"color: #0000ff;\">contact form<\/span><\/a> or by sending us an email to <a style=\"color: #282828;\" href=\"mailto:pakot@pakot.com\"><span style=\"color: #0000ff;\">pakot@pakot.com<\/span><\/a> and we will remove it from your profile. We recommend that you wait until we remove the equivalence surcharge from your profile before placing a new order.<\/span><\/li>\n<li><span style=\"color: #282828;\"><strong>I haven&#8217;t received my order, how do I locate it?<\/strong><\/span><br \/><span style=\"color: #282828;\">You can locate your order with the tracking number that we have sent you by email with the invoice. If you have any problems, please <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/temporal-4.simplementeweb.com\/en\/contact\/\">contact us<\/a>.<\/span><\/span><\/li>\n<li><span style=\"color: #282828;\"><strong>I want to change my invoice details, how can I change them?<\/strong><\/span><br \/><span style=\"color: #282828;\">Send us the correct details to <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"mailto:pakot@pakot.com\">pakot@pakot.com<\/a><\/span> and we will send you the modified invoice. We recommend that you change these details in <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/temporal-4.simplementeweb.com\/en\/my-account\/\">your profile<\/a><\/span> for future purchases.<\/span><\/li>\n<li><span style=\"color: #282828;\"><strong>I have completed a purchase and no longer want it, how do I cancel it?<\/strong><\/span><br \/><span style=\"color: #282828;\">Please contact us <strong>as soon as possible<\/strong> so that we can cancel the order and we will refund the amount to the payment method you have chosen.<\/span><\/li>\n<li><span style=\"color: #282828;\"><strong>Can I cancel an order?<\/strong><\/span><br \/><span style=\"color: #282828;\">You can cancel your order free of charge, as long as it has not left our warehouse.<\/span><\/li>\n<li><span style=\"color: #282828;\"><strong>I have received a product in poor condition (wet, damaged, broken, stained&#8230;) How do I request an exchange? Does it cost anything?<\/strong><\/span><br \/><span style=\"color: #282828;\">If you receive a product in bad condition send us a photo to <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"mailto:pakot@pakot.com\">pakot@pakot.com<\/a><\/span> indicating the order number and we will replace the defective product with a new one. There is no additional cost, the transport agency will collect the product and deliver the new one to you.\u00a0<\/span><\/li>\n<li><span style=\"color: #282828;\"><strong>How do I find a specific product?<\/strong><\/span><br \/><span style=\"color: #282828;\">You can use the search engine, located at the top of the website. You can search by references or also by keywords.<\/span><\/li>\n<li><span style=\"color: #282828;\"><strong>I have forgotten my password, what should I do?<\/strong><\/span><br \/><span style=\"color: #282828;\">You can recover your password without any problem. To do so, click on &#8220;<a style=\"color: #282828;\" href=\"https:\/\/temporal-4.simplementeweb.com\/en\/my-account\/\"><span style=\"color: #0000ff;\">Customer Area<\/span><\/a>&#8221; and then on &#8220;Forgot your password?&#8221; and we will automatically send you an email to reset your password.<\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What steps do I have to follow to place an order?You can access the &#8220;Buying guide&#8221; section which explains in<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5364","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/temporal-4.simplementeweb.com\/en\/wp-json\/wp\/v2\/pages\/5364","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/temporal-4.simplementeweb.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/temporal-4.simplementeweb.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/temporal-4.simplementeweb.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/temporal-4.simplementeweb.com\/en\/wp-json\/wp\/v2\/comments?post=5364"}],"version-history":[{"count":13,"href":"https:\/\/temporal-4.simplementeweb.com\/en\/wp-json\/wp\/v2\/pages\/5364\/revisions"}],"predecessor-version":[{"id":70660,"href":"https:\/\/temporal-4.simplementeweb.com\/en\/wp-json\/wp\/v2\/pages\/5364\/revisions\/70660"}],"wp:attachment":[{"href":"https:\/\/temporal-4.simplementeweb.com\/en\/wp-json\/wp\/v2\/media?parent=5364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}